Privacy Policy

Last updated: September 2026

At Marmalade Design, I take your privacy seriously and want to be clear about what personal information I collect, why I collect it and how it is used.

This Privacy Policy explains how I handle personal information when you visit my website, make an enquiry, become a client or otherwise communicate with Marmalade Design.

Who I am

Marmalade Design is an independent design business operated by me, Steph, as a sole trader based in Scotland, United Kingdom.

For the purposes of UK data protection law, I am the data controller responsible for the personal information I collect and use.

If you have any questions about this Privacy Policy or how your information is handled, you can contact me at:

Email: steph@marmalade-design.com

What personal information I collect

The information I collect depends on how you interact with Marmalade Design.

This may include:

  • Your name

  • Business or organisation name

  • Email address

  • Telephone number or WhatsApp contact details

  • Information you provide through my website contact form

  • Information about your business, project, requirements and goals

  • Correspondence between us by email, telephone, WhatsApp or other communication methods

  • Information required for contracts, invoices and payments

  • Records relating to projects I complete for you

  • Testimonials or feedback you choose to provide

  • Technical website information, such as website usage and analytics data

I do not intentionally collect sensitive personal information unless it is necessary and you have chosen to provide it.

How I collect your information

I may collect information directly from you when you:

  • Complete the contact form on my website

  • Contact me by email, phone, WhatsApp or social media

  • Enquire about my services

  • Become a client

  • Complete questionnaires, contracts or project documents

  • Make a payment

  • Provide feedback or a testimonial

Some information may also be collected automatically when you visit my website through cookies and analytics tools.

How I use your information

I may use your personal information to:

  • Respond to enquiries

  • Discuss and prepare proposals for potential projects

  • Provide